Legal
Refund Policy
Last updated: 22 June 2026
We want every purchase to feel like a great decision. If a toolkit isn't right for you, we'll make it right — no drama.
The 14-day guarantee
Every Soloist product comes with a 14-day money-back guarantee. If you're not happy within 14 days of purchase, email us and we'll refund you in full.
How to request a refund
Email support@soloist.pro from the address you used to buy, with your order number (it starts with SOL-). We'll process the refund to your original payment method, usually within a few business days.
No need to justify it
We won't interrogate you. A simple 'it wasn't for me' is enough. We'd genuinely rather have a happy non-customer than an unhappy one.
Fair use
Because these are digital products that can't be 'returned', we reserve the right to decline refunds in cases of obvious abuse — for example, repeatedly buying, downloading, and refunding the entire catalogue. This is rare and we apply it with common sense.
Bundles & upgrades
If you bought an individual product and later upgrade to a bundle, email us — we'll credit what you already paid toward the bundle.
Questions
Anything unclear? Email support@soloist.pro and a real person will help.
This document is a plain-language template provided for convenience and is not legal advice. For your specific situation and jurisdiction, please consult a qualified professional.