Soloist.

Legal

Privacy Policy

Last updated: 22 June 2026

We respect your privacy and collect only what we need to run the store and serve you well. Here's exactly what that means.

What we collect

  • Your email address (for delivery, receipts, and — if you opt in — our newsletter).
  • Your name, if you provide it.
  • Order details and purchase history.
  • Basic, privacy-friendly analytics about how the site is used.

How we use it

  • To deliver your purchases and send order receipts.
  • To provide support and respond to your messages.
  • To send marketing emails only if you opt in — and you can unsubscribe in one click, anytime.
  • To understand and improve the store.

Payments

Payments are processed by Stripe. We never see or store your full card details. Stripe's handling of your data is governed by their own privacy policy.

Email

Transactional emails (receipts, downloads) are required to fulfil your order. Marketing emails are opt-in and every one includes an unsubscribe link.

Your rights

You can request access to, correction of, or deletion of your personal data at any time. Email support@soloist.pro and we'll action it promptly.

Data retention

We keep order records for as long as needed for tax and accounting purposes, and your email until you unsubscribe or ask us to delete it.

Cookies

We use only essential cookies (like keeping you logged into the admin area or remembering your cart). We don't sell your data — ever.

Contact

Privacy questions? Email support@soloist.pro.

This document is a plain-language template provided for convenience and is not legal advice. For your specific situation and jurisdiction, please consult a qualified professional.